Shipping policy

All orders are shipped within 1 to 2 business days. We do not ship on weekends or US holidays. Please allow 3 to 7 business days after your order has shipped, for delivery within the United States. Delivery time to other countries varies.

We are not responsible for delays or lost orders caused by our shipping carriers. If it has been more than 14 days past your shipment confirmation date (US) or 1 month past your shipment confirmation date (All other countries), please contact us at customerservice@taterpets.com.